Privacy Policy

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we imply that you consent to our collection and use of it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your express consent or give you the opportunity to refuse.

SMS Marketing Terms and Conditions:
We use a text messaging platform that is subject to the following terms and conditions. By opting into our marketing and text notifications, you agree to these terms and conditions.

By entering your phone number in the checkout process and initiating a purchase, subscribing through our subscription form or a keyword, you agree to receive SMS notifications (for your order, including abandoned cart reminders) and offers. SMS marketing. You acknowledge that consent is not a condition of any purchase.

Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc", a European Union company with office in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. After sending the text messages, your phone number will be transmitted to a text message operator to fulfill their delivery.

How can I withdraw my consent?
If after signing up, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@nievesbeauty. com or by sending us a postal mail to:

ABB27 SL
C/ Montesa 35, 4 right, left staircase. 28006 Madrid, Spain.


If you wish to unsubscribe from receiving marketing text messages and notifications, please reply with STOP to any mobile message we send you or use the unsubscribe link we provide within any of our messages. You understand and agree that alternative methods of opting out, such as the use of alternative words or requests, will not be considered a reasonable means of opting out. Message and data rates may apply.

If you have any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to unsubscribe, please follow the procedure above.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payments:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card details. These are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once completed, the purchase transaction data is deleted.

All direct payment gateways adhere to the standards established by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you can also read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD PARTY SERVICES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to provide the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be treated by these providers.

In particular, please remember that some providers may be located in a different jurisdiction than you or us. Therefore, if you choose to enter into a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which they are located. ) said service provider(s) or their facilities.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links:
When you click on links in our store, they may take you away from our website. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.

Google Analytics:
Our store uses Google Analytics to help us understand store visits and the pages that are visited.

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card details, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or method of electronic storage is 100% secure, we comply with all PCI-DSS requirements and apply other generally accepted industry standards.

SECTION 7 - COOKIES

This is a list of the cookies we use. We have listed them here so that you can choose whether or not to not receive cookies.

_session_id, unique, session token, Allows Shopify to store information about your session (referral, landing page, etc).
_shopify_visit, no data, Persistent for 30 minutes since last visit, Used by our internal statistics provider to record the number of visits.
_shopify_uniq, no data, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the content of your cart.
_secure_session_id, unique, session token
storefront_digest, unique token, undefined If the store has a password, it is used to determine if the current visitor has access.
PREF, persistent for a very short period, set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at lopd@nievesbeauty.com or by mail at
ABB27 SL
[Privacy Officer]
C/Montesa 35, 4 right, left staircase. Madrid 28006, Spain.
----

Contact form